

If you are still facing any issue with Google Drive refusing to connect, please contact support. The error is displayed due to permission conflict between Google user accounts inside Google Sheets and Google Forms. Logout of Multiple Google Accounts Īlternatively, you may visit /logout to immediately sign-out of multiple Google accounts. Now open the same Google Sheet and sign in with your default Google account. Windows, Linux, or Chrome OS: Press Ctrl + Shift + n You can also use a keyboard shortcut to open an Incognito window in Chrome At the top right, click the 3-dot vertical menu and then choose New Incognito Window.
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On your computer, open the Google Chrome browser.


If your default Google account is not the one that is associated with the Google add-on, the sidebar of the Google add-on may display a grey screen with the message refused to connect. A Google forced closed error may appear on Galaxy devices due to an issue. Therefore makes little sense to use the PC Google Drive app to sync. Find out why your Samsung Galaxy Android phone apps keep crashing, closing. This is a known issue in Google Sheets and it likely happens when a user is logged into multiple Google accounts in the same Google Sheet. google uses their own hardware to keep your files. It may happen that you open an add-on in Google Sheets and immediately crashes with a message saying Refused to Connect. I'm a Senior IT Operations Engineer so I'm a little rusty providing help desk support (I'm currently wearing multiple hats in the short-term for the company).Google Drive Refused to Connect - Troubleshooting I'm running out of ideas and tearing my hair out. I'm not sure what to try next? These individuals experience these issues whether in the office or at home so I don't think it's an internet issue. Restarting their Win10 laptops fixes the issue temporarily until the spreadsheets accessed via Google Drive for Desktop (G drive) freezes and crashes again. I've made sure they are on the latest Windows 10 update (OS). I've tried re-installing Google Drive for Desktop. Install the app again and reboot your device. I've confirmed their Google Drive for Desktop app is on the latest version. Follow these steps to reinstall Google Drive: Open Play Store. I've made sure their Google Chrome browser was updated. For the past week or so I've had several Windows 10 users in Finance experience repeated freezing and desktop crashing when working with excel files accessed via Google Drive for Desktop.
